Oracle® Database Readme Oracle® Database Readme Purpose of this Readme “Purpose of this Readme” Contents “Contents”
Nomenclature Changes “Nomenclature Changes”
Compatibility, Upgrading, Downgrading, and Installation “Compatibility, Upgrading, Downgrading, and Installation”
Deinstallation Restrictions “Deinstallation Restrictions”
Deinstallation Using OUI “Deinstallation Using OUI”
Error When Running Deinstallation from an Existing Oracle Home With the -home Option “Error When Running Deinstallation from an Existing Oracle Home With the -home Option”
Deinstall Upgraded 11.2 Oracle RAC and Oracle Grid Infrastructure for a Cluster Homes “Deinstall Upgraded 11.2 Oracle RAC and Oracle Grid Infrastructure for a Cluster Homes”
Delete /tmp/install Directory Before Running the Deinstallation Tool “Delete /tmp/install Directory Before Running the Deinstallation Tool”
Time Zone File Version “Time Zone File Version”
ASM Rolling Upgrade “ASM Rolling Upgrade”
UTC Time Zone Error When Upgrading From 9.2 to 11.2 “UTC Time Zone Error When Upgrading From 9.2 to 11.2”
Standard Edition Starter Database Upgrade “Standard Edition Starter Database Upgrade”
Tablespace and Fast Recovery Area Sizing “Tablespace and Fast Recovery Area Sizing”
Setting Memory Target at Instance Startup on Linux “Setting Memory Target at Instance Startup on Linux”
Memory Target for Oracle Database Instances “Memory Target for Oracle Database Instances”
Upgrading Databases with Oracle Multimedia, Oracle Spatial, or XDK for Java “Upgrading Databases with Oracle Multimedia, Oracle Spatial, or XDK for Java”
Upgrading a Database With Oracle Warehouse Builder (OWB) “Upgrading a Database With Oracle Warehouse Builder (OWB)”
Compatibility with Oracle9i Database Release 2 “Compatibility with Oracle9i Database Release 2”
Enabling Automated Backups “Enabling Automated Backups”
Upgrading a Database With SQL Access Advisor Tasks “Upgrading a Database With SQL Access Advisor Tasks”
Downgrade to Release 11.1.0.6 “Downgrade to Release 11.1.0.6”
Downgrade to Release 10.2.0.4 “Downgrade to Release 10.2.0.4”
Downgrade from 11.2 to 10.2 Results in an Error “Downgrade from 11.2 to 10.2 Results in an Error”
Rolling Upgrade for Oracle Clusterware “Rolling Upgrade for Oracle Clusterware”
Reusing the Oracle 9i Database Release 2 Listener Port on Release 11.2 “Reusing the Oracle 9i Database Release 2 Listener Port on Release 11.2”
Upgrading a Database With Oracle Label Security (OLS) “Upgrading a Database With Oracle Label Security (OLS)”
Upgrading With Objects in the Recycle Bin “Upgrading With Objects in the Recycle Bin”
Upgrading an 11.2 Database Where Oracle JVM Does Not Exist “Upgrading an 11.2 Database Where Oracle JVM Does Not Exist”
Diagnosability Framework Errors After Downgrading from Release 11.2 to 11.1 “Diagnosability Framework Errors After Downgrading from Release 11.2 to 11.1”
Response File-Based Installation Issues “Response File-Based Installation Issues”
Features Not Available or Restricted in This Release “Features Not Available or Restricted in This Release”
Edition-Based Redefinition “Edition-Based Redefinition”
Database Object Names “Database Object Names”
Default Behavior Changes “Default Behavior Changes”
Direct Insert Behavior Change “Direct Insert Behavior Change”
Audit Default Behavior Changes “Audit Default Behavior Changes”
FILE_ACCESS_ROLE Default Behavior Change “FILE_ACCESS_ROLE Default Behavior Change”
Support for Raw Devices “Support for Raw Devices”
Oracle Clusterware and ASM Installed Into Oracle Grid Infrastructure for a Cluster Home “Oracle Clusterware and ASM Installed Into Oracle Grid Infrastructure for a Cluster Home”
Deprecated Parameters in the ASM Instance “Deprecated Parameters in the ASM Instance”
Fixed Views “Fixed Views”
Offset for CLOB and NCLOB APIs “Offset for CLOB and NCLOB APIs”
SHARED_POOL_SIZE Parameter “SHARED_POOL_SIZE Parameter”
SHARED_SERVERS Parameter “SHARED_SERVERS Parameter”
JOB_QUEUE_PROCESSES Parameter “JOB_QUEUE_PROCESSES Parameter”
Use of the Append Hint Runs Out of Memory When Loading Many Partitions “Use of the Append Hint Runs Out of Memory When Loading Many Partitions”
Non-Uniform Memory Access Optimizations and Support Disabled in 11.2 “Non-Uniform Memory Access Optimizations and Support Disabled in 11.2”
View Changes for Advanced Compression “View Changes for Advanced Compression”
Automatic Storage Management “Automatic Storage Management”
Oracle Database Data Files and ACFS “Oracle Database Data Files and ACFS”
Oracle Enterprise Manager Database Control “Oracle Enterprise Manager Database Control”
Reorganize Objects “Reorganize Objects”
Editing Multiple Objects “Editing Multiple Objects”
Requirements for Proxy Settings for Oracle XML DB “Requirements for Proxy Settings for Oracle XML DB”
Large Number of Database Objects May Require Increase in Heap Size “Large Number of Database Objects May Require Increase in Heap Size”
New Oracle Database 11g Release 2 Features Supported by Enterprise Manager DBControl 11.2 Only “New Oracle Database 11g Release 2 Features Supported by Enterprise Manager DBControl 11.2 Only”
DBControl Patching “DBControl Patching”
"Patch Oracle Clusterware" Deployment Procedure May Fail if Cluster Nodes are at Different Patching Levels “"Patch Oracle Clusterware" Deployment Procedure May Fail if Cluster Nodes are at Different Patching Levels”
SQL Scripts Must be Run Manually on Oracle RAC Instances During Patching “SQL Scripts Must be Run Manually on Oracle RAC Instances During Patching”
OPatch Must be Manually Updated for Patches Requiring the Latest OPatch Version “OPatch Must be Manually Updated for Patches Requiring the Latest OPatch Version”
Standalone Listeners Must be Stopped Before Patching “Standalone Listeners Must be Stopped Before Patching”
Stop Multiple Database Instances Running in an Oracle Home Before Patching “Stop Multiple Database Instances Running in an Oracle Home Before Patching”
Clusterware Bundle Patches Must be Applied to Oracle RAC Using OPatch “Clusterware Bundle Patches Must be Applied to Oracle RAC Using OPatch”
Patching From Database Control Not Supported If Oracle RAC Does Not Span All Cluster Nodes “Patching From Database Control Not Supported If Oracle RAC Does Not Span All Cluster Nodes”
Database Security “Database Security”
Changes in Default Security Settings “Changes in Default Security Settings”
UNLIMITED TABLESPACE Privilege Changes “UNLIMITED TABLESPACE Privilege Changes”
Encryption and Integrity “Encryption and Integrity”
Encrypted Tablespaces “Encrypted Tablespaces”
Java and Web Services “Java and Web Services”
Oracle JVM “Oracle JVM”
Announcing Oracle Universal Connection Pool (UCP) and Deprecation of JDBC Implicit Connection Cache in Favor of UCP “Announcing Oracle Universal Connection Pool (UCP) and Deprecation of JDBC Implicit Connection Cache in Favor of UCP”
JDBC “JDBC”
Web Services “Web Services”
Media Management Software “Media Management Software”
Globalization Restrictions Within Oracle Secure Backup “Globalization Restrictions Within Oracle Secure Backup”
Oracle Application Express “Oracle Application Express”
Checking for the Most Current Release “Checking for the Most Current Release”
Configuring Oracle HTTP Server “Configuring Oracle HTTP Server”
Database Compatible Parameter and Enabling Network Services “Database Compatible Parameter and Enabling Network Services”
Oracle Client Applications “Oracle Client Applications”
Oracle Configuration Manager “Oracle Configuration Manager”
cron Configuration Issue “cron Configuration Issue”
Oracle Data Mining “Oracle Data Mining”
Oracle Internet Directory “Oracle Internet Directory”
Using the Oracle Internet Directory Configuration Assistant “Using the Oracle Internet Directory Configuration Assistant”
Creating an Oracle Context “Creating an Oracle Context” Functionality “Functionality”
Upgrading an Oracle Context “Upgrading an Oracle Context” Functionality “Functionality”
Deleting an Oracle Context “Deleting an Oracle Context” Functionality “Functionality”
Configuring the File ldap.ora “Configuring the File ldap.ora” Functionality “Functionality”
Converting an Oracle Context to an Identity Management Realm “Converting an Oracle Context to an Identity Management Realm” Functionality “Functionality”
Oracle Multimedia “Oracle Multimedia”
Oracle Net Services “Oracle Net Services”
Global Name Can Be Used as a Loopback dblink “Global Name Can Be Used as a Loopback dblink”
Oracle Real Application Clusters “Oracle Real Application Clusters”
Moving ORADISM to Local Nodes from NFS on an Oracle Home “Moving ORADISM to Local Nodes from NFS on an Oracle Home”
Creating Server Pools “Creating Server Pools”
Adding a Node in a Cluster “Adding a Node in a Cluster”
Oracle Grid Infrastructure for a Cluster “Oracle Grid Infrastructure for a Cluster”
Changing Host Names “Changing Host Names”
Changing NLS_LANG to Use a Different Character Set “Changing NLS_LANG to Use a Different Character Set”
Requirements for Rolling Upgrade of Oracle Clusterware “Requirements for Rolling Upgrade of Oracle Clusterware”
Unavailable OCR Location Error “Unavailable OCR Location Error”
Incorrect Status of the Remote Node Given “Incorrect Status of the Remote Node Given”
ACFS and Oracle Clusterware Stack Shut Down “ACFS and Oracle Clusterware Stack Shut Down”
sudo Commands and Cluster Administration with Enterprise Manager DBControl “sudo Commands and Cluster Administration with Enterprise Manager DBControl”
Cluster Ready Service May Fail When Accessing OCR “Cluster Ready Service May Fail When Accessing OCR”
Oracle Real Application Testing “Oracle Real Application Testing”
Reading SQL Trace Files to Construct a SQL Tuning Set “Reading SQL Trace Files to Construct a SQL Tuning Set”
Oracle ODBC Driver “Oracle ODBC Driver”
Oracle OLAP “Oracle OLAP”
Oracle Spatial “Oracle Spatial”
Oracle SQL Developer “Oracle SQL Developer”
Oracle Text “Oracle Text”
Query Compatible Syntax Values “Query Compatible Syntax Values”
Oracle Text Supplied Knowledge Bases “Oracle Text Supplied Knowledge Bases” Supplied Knowledge Bases and Upgrades “Supplied Knowledge Bases and Upgrades”
Document Filtering Support “Document Filtering Support”
URL Datastore and File Datastore “URL Datastore and File Datastore”
Oracle Ultra Search “Oracle Ultra Search”
Oracle Warehouse Builder “Oracle Warehouse Builder”
Upgrading Existing Warehouse Builder ETL Designs for Use With OWB 11.2 “Upgrading Existing Warehouse Builder ETL Designs for Use With OWB 11.2”
Oracle Workflow “Oracle Workflow”
Oracle XML DB “Oracle XML DB”
Change in Semantics of xdb:defaultTable Annotation “Change in Semantics of xdb:defaultTable Annotation”
VARRAY Storage Default Change “VARRAY Storage Default Change”
PL/SQL “PL/SQL”
Secure Database By Default Changes “Secure Database By Default Changes”
Stale Native Code Files Are Being Cached “Stale Native Code Files Are Being Cached”
DBMS_SCHEDULER PL/SQL Package “DBMS_SCHEDULER PL/SQL Package”
Event-Based Jobs “Event-Based Jobs”
Remote Jobs “Remote Jobs”
UTL_TCP, UTL_HTTP, UTL_SMTP, UTL_MAIL, and UTL_INADDR PL/SQL Packages “UTL_TCP, UTL_HTTP, UTL_SMTP, UTL_MAIL, and UTL_INADDR PL/SQL Packages”
DBMS_SQL Package “DBMS_SQL Package”
UTL_FILE Package “UTL_FILE Package”
Interoperability Between Releases “Interoperability Between Releases”
Pro*C “Pro*C”
Pro*COBOL “Pro*COBOL”
SQLJ “SQLJ”
SQL*Plus “SQL*Plus”
Summary Management “Summary Management”
Query Rewrite “Query Rewrite”
Fine Grained Auditing (FGA) “Fine Grained Auditing (FGA)”
Use of PARTITION Clause “Use of PARTITION Clause”
Feature Availability “Feature Availability”
NLS Parameters “NLS Parameters”
Oracle Streams “Oracle Streams”
Propagation from Release 9.2 or Release 10.1 to Release 11.2 Returns Error ORA-25334 “Propagation from Release 9.2 or Release 10.1 to Release 11.2 Returns Error ORA-25334”
Oracle Streams Apply Handler Modifications Necessary for Handling New Error Messages That Replace ORA-1403 Errors “Oracle Streams Apply Handler Modifications Necessary for Handling New Error Messages That Replace ORA-1403 Errors”
Oracle Streams Advanced Queuing “Oracle Streams Advanced Queuing”
DBMS_RULE_ADM Operation Privileges “DBMS_RULE_ADM Operation Privileges”
UTL_SPADV Load Privileges “UTL_SPADV Load Privileges”
Documentation Addendum “Documentation Addendum”
Oracle Database Heterogeneous Connectivity User's Guide “Oracle Database Heterogeneous Connectivity User's Guide”
Oracle Database PL/SQL Packages and Types Reference “Oracle Database PL/SQL Packages and Types Reference” GET_PARAMETER_VALUE Function “GET_PARAMETER_VALUE Function”
Oracle Database Reference “Oracle Database Reference”
Open Bugs “Open Bugs”
Database Upgrade Assistant (DBUA) Known Bugs “Database Upgrade Assistant (DBUA) Known Bugs” Bug 8724757 “Bug 8724757” Workaround: “Workaround:”
Deinstallation Tool Known Bugs “Deinstallation Tool Known Bugs” Bug 8737202 “Bug 8737202” Workaround: “Workaround:” Bug 8726637 “Bug 8726637” Workaround: “Workaround:” Bug 8680498 “Bug 8680498” Workaround: “Workaround:” Bug 8644344 “Bug 8644344” Workaround: “Workaround:” Bug 8635356 “Bug 8635356” Workaround: “Workaround:” Bug 8403941 “Bug 8403941” Workaround: “Workaround:” Bug 8666509 “Bug 8666509” Workaround: “Workaround:”
Oracle Application Express Known Bugs “Oracle Application Express Known Bugs”
Automatic Storage Management Known Bugs “Automatic Storage Management Known Bugs” Bug 9327020 “Bug 9327020” Workaround: “Workaround:” Bug 9316406 “Bug 9316406” Workaround: “Workaround:” Bug 8936616 “Bug 8936616” Workaround: “Workaround:” Bug 8783301 “Bug 8783301” Workaround: “Workaround:” Bug 8722063 “Bug 8722063” Workaround: “Workaround:” Bug 8721918 “Bug 8721918” Workaround: “Workaround:” Bug 8623938 “Bug 8623938” Workaround: “Workaround:”
Oracle Clusterware Known Bugs “Oracle Clusterware Known Bugs” Bug 9061246 “Bug 9061246” Workaround: “Workaround:” Bug 8974576 “Bug 8974576” Workaround: “Workaround:” Bug 8791771 “Bug 8791771” Workaround: “Workaround:” Bug 8786770 “Bug 8786770” Workaround: “Workaround:” Bug 8760631 “Bug 8760631” Workaround: “Workaround:” Bug 8739811 “Bug 8739811” Workaround: “Workaround:” Bug 8737732 “Bug 8737732” Workaround: “Workaround:” Bug 8736093 “Bug 8736093” Workaround: “Workaround:” Bug 8733944 “Bug 8733944” Workaround: “Workaround:” Bug 8727190 “Bug 8727190” Workaround: “Workaround:” Bug 8726128 “Bug 8726128” Workaround: “Workaround:” Bug 8725983 “Bug 8725983” Workaround: “Workaround:” Bug 8721204 “Bug 8721204” Workaround: “Workaround:” Bug 8716580 “Bug 8716580” Workaround: “Workaround:” Bug 8715968 “Bug 8715968” Workaround: “Workaround:” Bug 8711200 “Bug 8711200” Workaround: “Workaround:” Bug 8702731 “Bug 8702731” Workaround: “Workaround:” Bug 8692998 “Bug 8692998” Workaround: “Workaround:” Bug 8683759 “Bug 8683759” Workaround: “Workaround:” Bug 8683517 “Bug 8683517” Workaround: “Workaround:” Bug 8681149 “Bug 8681149” Workaround: “Workaround:” Bug 8674080 “Bug 8674080” Workaround: “Workaround:” Bug 8668083 “Bug 8668083” Workaround: “Workaround:” Bug 8667622 “Bug 8667622” Workaround: “Workaround:” Bug 8667127 “Bug 8667127” Workaround: “Workaround:” Bug 8666501 “Bug 8666501” Workaround: “Workaround:” Bug 8666150 “Bug 8666150” Workaround: “Workaround:” Bug 8659440 “Bug 8659440” Workaround: “Workaround:” Bug 8657184 “Bug 8657184” Workaround: “Workaround:” Bug 8652158 “Bug 8652158” Workaround: “Workaround:” Bug 8648234 “Bug 8648234” Workaround: “Workaround:” Bug 8644639 “Bug 8644639” Workaround: “Workaround:” Bug 8641798 “Bug 8641798” Workaround: “Workaround:” Bug 8635825 “Bug 8635825” Workaround: “Workaround:” Bug 8632280 “Bug 8632280” Workaround: “Workaround:” Bug 8612566 “Bug 8612566” Workaround: “Workaround:” Bug 8607080 “Bug 8607080” Workaround: “Workaround:” Bug 8600842 “Bug 8600842” Workaround: “Workaround:” Bug 8568386 “Bug 8568386” Workaround: “Workaround:” Bug 8520511 “Bug 8520511” Workaround: “Workaround:” Bug 8493252 “Bug 8493252” Workaround: “Workaround:” Bug 8448079 “Bug 8448079” Workaround: “Workaround:” Bug 8434421 “Bug 8434421” Workaround: “Workaround:” Bug 8309620 “Bug 8309620” Workaround: “Workaround:” Bug 8276914 “Bug 8276914” Workaround: “Workaround:”
Oracle Configuration Manager Known Bugs “Oracle Configuration Manager Known Bugs” Bug 8709678 “Bug 8709678” Workaround: “Workaround:”
Oracle Data Guard Known Bugs “Oracle Data Guard Known Bugs” Bug 8716064 “Bug 8716064” Workaround: “Workaround:” Bug 8428523 “Bug 8428523” Workaround: “Workaround:” Bug 8363109 “Bug 8363109” Workaround: “Workaround:”
Oracle Database Enterprise Edition Known Bugs “Oracle Database Enterprise Edition Known Bugs” Bug 9181675 “Bug 9181675” Workaround: “Workaround:” Bug 8867819 “Bug 8867819” Workaround: “Workaround:” Bug 8747281 “Bug 8747281” Workaround: “Workaround:” Bug 8729627 “Bug 8729627” Workaround: “Workaround:” Bug 8722270 “Bug 8722270” Workaround: “Workaround:” Bug 8714383 “Bug 8714383” Workaround: “Workaround:” Bug 8682141 “Bug 8682141” Workaround: “Workaround:” Bug 8679182 “Bug 8679182” Workaround: “Workaround:” Bug 8671032 “Bug 8671032” Workaround: “Workaround:” Bug 8660571 “Bug 8660571” Workaround: “Workaround:” Bug 8658472 “Bug 8658472” Workaround: “Workaround:” Bug 8639114 “Bug 8639114” Workaround: “Workaround:” Bug 8601114 “Bug 8601114” Workaround: “Workaround:” Bug 8595729 “Bug 8595729” Workaround: “Workaround:” Bug 8595653 “Bug 8595653” Workaround: “Workaround:” Bug 8304261 “Bug 8304261” Workaround: “Workaround:”
Oracle Database Vault Known Bugs “Oracle Database Vault Known Bugs” Bug 8728716 “Bug 8728716” Workaround: “Workaround:” Bug 8706788 “Bug 8706788” Workaround: “Workaround:” Bug 8686258 “Bug 8686258” Workaround: “Workaround:” Bug 8474817 “Bug 8474817” Workaround: “Workaround:” Bug 8341283 “Bug 8341283” Workaround: “Workaround:” Bug 8247647 “Bug 8247647” Workaround: “Workaround:”
Oracle Enterprise Manager DBControl Known Bugs “Oracle Enterprise Manager DBControl Known Bugs” Bug 8702939 “Bug 8702939” Workaround: “Workaround:” Bug 8757994 “Bug 8757994” Workaround: “Workaround:” Bug 8741415 “Bug 8741415” Workaround: “Workaround:” Bug 8724077 “Bug 8724077” Workaround: “Workaround:” Bug 8716161 “Bug 8716161” Workaround: “Workaround:” Bug 8692858 “Bug 8692858” Workaround: “Workaround:” Bug 8741598 “Bug 8741598” Workaround: “Workaround:” Bug 8674920 “Bug 8674920” Workaround: “Workaround:” Bug 8655988 “Bug 8655988” Workaround: “Workaround:” Bug 8444875 “Bug 8444875” Workaround: “Workaround:” Bug 8350597 “Bug 8350597” Workaround: “Workaround:” Bug 8638267 “Bug 8638267” Workaround: “Workaround:”
Oracle Grid Control Known Bugs “Oracle Grid Control Known Bugs” Bug 8609658 “Bug 8609658” Workaround: “Workaround:”
Oracle Grid Infrastructure for a Cluster Known Bugs “Oracle Grid Infrastructure for a Cluster Known Bugs” Bug 8741415 “Bug 8741415” Workaround: “Workaround:” Bug 8739647 “Bug 8739647” Workaround: “Workaround:” Bug 8679335 “Bug 8679335” Workaround: “Workaround:”
Oracle Multimedia Known Bugs “Oracle Multimedia Known Bugs” Bug 8725198 “Bug 8725198” Workaround: “Workaround:”
Oracle OLAP Known Bugs “Oracle OLAP Known Bugs” Bug 8474636 “Bug 8474636” Workaround: “Workaround:”
Oracle Net Services Known Bugs “Oracle Net Services Known Bugs” Bug 8682102 “Bug 8682102” Workaround: “Workaround:” Bug 7602834 “Bug 7602834” Workaround 1: “Workaround 1:” Workaround 2: “Workaround 2:”
Oracle Real Application Clusters Known Bugs “Oracle Real Application Clusters Known Bugs” Bug 8716518 “Bug 8716518” Workaround: “Workaround:” Bug 8581327 “Bug 8581327” Workaround: “Workaround:”
Oracle Streams Known Bugs “Oracle Streams Known Bugs” Bug 8739024 “Bug 8739024” Workaround: “Workaround:” Bug 8735201 “Bug 8735201” Workaround: “Workaround:”
Oracle Universal Installer Known Bugs “Oracle Universal Installer Known Bugs” Bug 8979500 “Bug 8979500” Workaround: “Workaround:” Bug 8947155 “Bug 8947155” Workaround: “Workaround:” Bug 8756488 “Bug 8756488” Workaround: “Workaround:” Bug 8752235 “Bug 8752235” Workaround: “Workaround:” Bug 8744509 “Bug 8744509” Workaround: “Workaround:” Bug 8729326 “Bug 8729326” Workaround: “Workaround:” Bug 8714456 “Bug 8714456” Workaround: “Workaround:” Bug 8675426 “Bug 8675426” Workaround: “Workaround:” Bug 8670579 “Bug 8670579” Workaround: “Workaround:” Bug 8666656 “Bug 8666656” Workaround: “Workaround:” Bug 8638708 “Bug 8638708” Workaround: “Workaround:” Bug 8407818 “Bug 8407818” Workaround: “Workaround:” Bug 7388999 “Bug 7388999” Workaround: “Workaround:”
DBControl Patching Known Bugs “DBControl Patching Known Bugs” Bug 6489313 “Bug 6489313” Workaround: “Workaround:”
Oracle Warehouse Builder Known Bugs “Oracle Warehouse Builder Known Bugs”
RMAN Known Bugs “RMAN Known Bugs” Bug 8652023 “Bug 8652023” Workaround: “Workaround:” Bug 8631293 “Bug 8631293” Workaround: “Workaround:” Bug 8572507 “Bug 8572507” Workaround: “Workaround:” Bug 8559328 “Bug 8559328” Workaround: “Workaround:”
Documentation Accessibility “Documentation Accessibility” Accessibility of Code Examples in Documentation “Accessibility of Code Examples in Documentation” Accessibility of Links to External Web Sites in Documentation “Accessibility of Links to External Web Sites in Documentation” Deaf/Hard of Hearing Access to Oracle Support Services “Deaf/Hard of Hearing Access to Oracle Support Services”