/6 ! "#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./012345contents[[Ljava/lang/Object;()VCodeLineNumberTable getContents()[[Ljava/lang/Object; SourceFile VtSlrMsg.java  [Ljava/lang/Object;java/lang/Object10102Service Level Reporting Wizard is already running.1011#Error initializing application: {0}1900Illegal value = {0}.1901Unknown Exception2000OK2001Cancel2002Help3001Oracle Service Level Reporting3002Service Level Reporting3003Starting {0}...3004Initializing application3005=Adding service level reports to Enterprise Manager Repository5005Service Level Report Wizard5010 Welcome 5011The Service Level Report Wizard simplifies the generation of service level reports. Use the Service Level Report Wizard to generate reports which will help you to:5012- Verify service availability50131- View response time from an end user perspective5014!- Look for response time patterns5015kService Level Reports provide information on service availability and response time of service level tasks.5016Display this page next time.5051Report5052.Which service level report do you want to see?5053Description of {0}:5054Title5055Category5071Services50725Which services do you want to include in this report?5073Some services may not be shown in the list above. There is no reporting data available for these services. To learn more about setting up service level data collection, visit the Help topic on Service Level Reporting.5074Available Services:5075Selected Services:5101 Time Period51027What time period do you want to include in this report?5103Current5104 Time Span5105 Date Range5106Week5107Month5108Year5109 Start Date5110End Date5111Starting51125All dates are specified in the time zone of the Agent5113Exclude Dates...5114Previous5115Day5120=Indicate below which date ranges to exclude from this report.5121Exclude51225123 Start Time51245125End Time5126Repeat Setting5127Comment5128Exclude Date Ranges5130Exclusion Date Range5131Untitled5132Exclusion Name5134ID5135On/Off51365137 Inherited5138M/d/yyyy5139h:mm a5140SExclusion periods are not defined for this target. Click 'Create' button to define.51412Exclusion periods are not defined for this target.5142EExclusion periods are not defined for targets in the selected folder.51433The Create function is not available at this level.5144,Current user privileges permit viewing only.5150(All changes will be lost. Cancel anyway?5146GThis blackout name is already used on this target. Choose another name.51474Start date/time must occur before the end date/time.5148BDuration start date/time must occur before duration end date/time.51495Duration length must be greater than interval length.5145Unable to save changes.5151Options5152=What reporting options would you like to set for this report?5153Include All Service Level Tasks5154&Include Service Level Tasks with Label5155$Include Service Level Tasks in Group5156Include Service Level Tasks5157HInclude only service level tasks that violated the service level setting5158 Exclude Dates5159Exclude Statistical Outliers5230Summary5231Report Summary: 5232 Services: 5233Report Title: {0}5234Time Period: {0} - {1}5235 Options: {0}5236Show Report...5237(Display this report in your web browser.5238Save...5239Save this report definition. Saved reports can be published to the Enterprise Manager website. Saved reports are also available for later use with this wizard.5240 New Report53005Cancel the Service Level Report Wizard. Are you sure?5301pNo service level reports were found. The Service Level Report Wizard requires service level reports to continue.5600Report Options5601%Choose report options for this report5602zThis service level report could not be generated. There is no service level data for the services chosen for this report.5603pService level reporting can generate two categories of reports: availability reports and response time reports.5604Availability reports are based on occurrences of the Enterprise Manager UpDown event. To generate service level availability reports for a service, register the Enterprise Manager UpDown event for the services you want to report on.5605Response time reports are based on the measurement of service level tasks which run as Enterprise Manager jobs. To generate response time reports, create service level tasks using the Enterprise Manager Job system for the services you want to report on.6120 Service is up6121Service is down6122Agent no longer reachable6123 Agent is up6124Event registered successfully6125Event deregistered6133Node is unreachable6134
All services are available61359The initial state of the service at report start time is:6136'however the last known state was not up6126up6127down6128unknown6129 Timestamp6130Service State Change Details6131 Current State6132Node6140Overall6141Service Availability6142Overall Availability6143Number of Downtimes6144Total Downtime (minutes)6145Longest Downtime (minutes)6146Downtime Duration6147 Time Down6148Time Back Online6149Comments6150Ongoing61519No downtime occurred for the following target or targets:6152Service Availability5606{Note that blackout periods scheduled on the Agent are not recorded in the repository therefore are not reflected in reports5607Start blackout5612(Beginning Scheduled Downtime for service5613&Exiting Scheduled Downtime for service5608 End blackout5609 Start or End5611gScheduled downtime is reflected as uptime when viewing the overall availability of a group of services.5610jUnknown Time is usually when the agent for a service is no longer reachable. The agent may be down or unreachable due to network problems or the node being down. When the agent is unreachable the availability of the individual services on that node is unknown. Time prior to updown event registration or after event degregistration is also unknown time6153Total Downtime6154Longest Downtime6155yThis image contains a graphical representation of service level data. A tabular representation of the same data follows.5680Forms Listener5681Context Server5682 TCS Listener5683Reports Listener5684OAS5685Network5686 TCF Listener5687 Web Listener5350 Task Type5351Label5352Group5353Status5354Status Description5355Service Level Warning Threshold5356Service Level Threshold5357 Elapsed Time53585359Host5460Host IP5461Service5462 Service Type5464 Violation5463 Ping Target5465Ping IP Address5466 Packet Size5467Total Uptime (minutes)5468Total Downtime(minutes)5469Undetermined time(minutes)5470Percent Uptime (minutes)5471Uptime5472Downtime5473 Unknown time5474Uptime %5475 Downtime %5476Undetermined time %5477Scheduled Downtime5478Failures5479Service Level Threshold Not Set5480Within Service Level548154825483Hour5484Timeouts5500 URL Access5501IP Ping5502SQL*Plus Script5503 Tcl Script5504 OS Command5505Seconds5506 Milliseconds5507Success5508Failure5509Unknown5510Timeout5511Service Level Violation55125513Average5514Samples5515StdDev5516Min5517Max5518Average response time for: {0}5521There is no response time data available to report on. See the service level reporting help topic on Collecting Response Time Data to learn about using Enterprise Manager jobs to generate service level response time data.5522There is no availability data available to report on. See the service level reporting help topic on Collecting Availability Data to learn about using Enterprise Manager events to generate service level availability data.5525Reporting Period5526Periods Excluded from Report5527Service Level Tasks5528None Specified5529Normal5530Service Level Warning5531Service Level Task Detail5532"Service Level Response Time Detail55335534Service Level Violations5535{0} ms5536{0} sec5537{0} min5538{0} hr5539< 10 ms5540Average this Period5541Historical Average5542Option5543Setting5544 Current {0}5545 {0} Time Span55465547 Previous {0}5549/Include Only Service Level Threshold Violations5550Yes5551No5552No Data5553 ServiceLevels5554Service Levels55555556Details5557Client5558Service Level Statistics5559Monday5560Tuesday5561 Wednesday5562Thursday5563Friday5564Saturday5565Sunday5567 Diagnostics5568There is no availability data to report on for some of the selected services. See the service level reporting help topic on Collecting Availability Data to learn about using Enterprise Manager events to generate service level availability data.5569Today5570 This Week5571 This Month5572 This Year5573 Yesterday5574 Last Week5575 Last Month5576 Last Year5577Hourly Average Response Time5578Daily Average Response Time5579Average Response Time5580Samples Included6000URL Access Response Time6001,Access the specified URLs from a target node6002Select the HTTP Server you want to measure, which serves the URLs listed below. The selected HTTP Server will be included in service level reports.6003]List of available HTTP Servers populated with the HTTP Servers discovered in the main console6004Proxy...6005Proxy Settings6006'Enter the URLs to access, one per line:6007{The URLs entered will be accessed serially. The recorded time of the job will be the total time to access all of the URLs.6008URL List6009 Proxy Server:6010Port:6011URL:6012HTTP Server List6013fIf your network requires a proxy server and port to connect to the internet, please specify them here.6020IP Ping Response Time6021@Ping the node specified in the parameters tab from a target node6022#Name or IP address of node to ping:6023Target node of the ping command6024 Packet Size:6025FSize of the packets transmitted by the ping command to the target node6026Bytes6027 IP address6030Run Tcl Script Response Time6031Run a TCL Script6032 TCL Script:6033 TCL Script6034 Parameters:6040Run OS Command Response Time6041Run an OS Command6042Command:6043OS Command to be executed60446045 Arguments:6046Arguments to the OS Command6050SQL*Plus Script Response Time6051Run a SQL Script6052sSelect the database whose response time you want to measure when accessed from the nodes selected to run this task.6053YThis database list is generated according to the databases discovered in the main console6054 Script Text:6055SEnter the SQL to be executed against the database chosen from the list on this page6056 Script Text6057SQL*Plus Script Parameters:6058!Parameters to the SQL*Plus Script6060Setup6061606260636070tThe following report options are used when response time measured by this task is included in service level reports.6071Group:6072Report Group Name6073/Report Group Name used in Service Level Reports6074Label:6075 Report Label6076*Report Label used in Service Level Reports60777Indicate in report when response time exceeds threshold6078 Threshold:6079 Threshold6080 milliseconds6081seconds6082minutes6083?Time measure for the threshold (milliseconds, seconds, minutes)6090Override Preferred Credentials6091 Username:6092 Password:6093Username6094Password6095 No Parameters6100){0}: An entry for this field is required.61010{0}: This field can not contain a > or < symbol.61025{0}: An http server must be discovered for this task.6103K{0}: A version 9i agent is required for the targets of Response Time tasks.8010EM_SL_OverallAvail80118012This reports shows the overall availability for a set of services. This report will show the combined availability of the services as well as the availability of each individual service.8013EM_SL_RTByService8014 Average Response Time by Service8015kThis report shows comparitive response time information organized by task for a service or set of services.8016EM_SL_RTBaseline8017Response Time Baseline8018vThis report shows the response time achieved during the reporting period versus the historical baseline response time.8019EM_SL_RTTimelineByClient8020 Response Time Timeline by Client8021\This report shows the comparison of response times from several clients accessing a service.8022EM_SL_AvailStateChanges8023#Service Level Availability Timeline8024LThis report shows the the detailed service level availability state changes.8043@This report shows sequential service availability state changes.8025EM_SL_RTViolations8026Response Time Violations8027=This report shows information about response time violations.8028EM_SL_RTTimelineByService8029!Response Time Timeline by Service8030.This report shows response time on a timeline.8031EM_SL_RTByDayOfWeek8032'Response Time Comparison by Day of Week8033BThis report shows the hourly average response time by day of week.8034EM_SL_AvailByService8035Availability by Service80368This report shows the availability of selected services.8037EM_SL_AvailDiag8038Availability Diagnostics8039?This report shows captured low level service availability data.8040EM_SL_AvailDowntime8041Downtime Details8042This report shows details about downtime for selected services including percentage downtime, number of times down, total downtime in minutes, and comments/annotations pertaining to downtime.8501Response Time Statistics8502!Detailed response time statistics8503Response Time Violation Summary8504-Graphical summary of response time violations8505Response Time Violation Details85062Tabular display of service level violation details8507 Response Time Baseline by Client85086Tabular display of historical service level statistics8509Response Time by Client8510FContrasts service level task response time measured by various clients8511Response Time by Service8512)Shows response time samples on a timeline8513!Timeline of Average Response Time8514*Shows response time averages on a timeline85158516;Shows hourly average response time for each day of the week85178518GContrasts service level task response time measured by various services9500 Availability Percentage by Month95019502Simple Availability Element9503Report on Target Availability95049505950695079508"Service Availability State Changes95099514/Low Level Capture of Availability State Changes951595109511!Overall Availability Across Stack9512%Overall Service Availability Timeline9513MOverall Service Availability Across Stack - Timeline of Service State Changes95169517uPercentage downtime, number of times down, total downtime in minutes, and comments/annotations pertaining to downtime9518Service Availability Table9550Unknown time for the concurrent manager is most often when the concurrent manager cannot connect to the database. 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