Clearing Alerts

Most alerts, such as the CPU Utilization alert, are cleared automatically when the cause of the problem disappears. However, other alerts, such as the Generic Alert Log Error or Generic Incident alert, must be acknowledged.

After taking the necessary corrective measures, you can acknowledge an alert by clearing or purging it. Clearing an alert sends the alert to the Alert History, which can be viewed from the Database Home page under Related Links. Purging an alert removes it from the Alert History.

To clear alerts: 

1. On the Database Home page, under Diagnostic Summary, click the Alert Log link.

   The Alert Log Errors page appears.

2. Do one of the following:

   • Select the alerts that you want to clear and click Clear.

   • To clear all open alerts, click Clear Every Open Alert.

3. Do one of the following:

   • Select the alerts that you want to purge and click Purge.

   • To purge all alerts, click Purge Every Alert.