Edit D:\rfid\database\database\doc\server.112\e10897\img_text\support_workbench_new.htm
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-equiv="Content-Script-Type" content="text/javascript" /> <meta name="generator" content="Oracle DARB XHTML Converter (Mode = document) - Version 5.1" /> <title>Description of the illustration support_workbench_new.gif</title> </head> <body> <p>The screenshot shows the Support Workbench home page of Enterprise Manager. The page has three subtabs: Problems (1), Checker Findings (0), and Packages (1). The Problems subtab is selected. In the section of the page above these tabs, on the right-hand side of the page is the time and date of the last refresh for this page and a Refresh button.</p> <p>On the Problems subpage, the top section displays the following information:</p> <ul> <li> <p>New Problems in Last 24 Hours: 1</p> </li> <li> <p>New Incidents in Last 24 Hours: 2</p> </li> <li> <p>All Active Problems: 1</p> </li> <li> <p>All Active Incidents: 2</p> </li> <li> <p>All Problems: 1</p> </li> <li> <p>All Incidents: 2</p> </li> </ul> <p>The next section on the page is a table of problems. Above the table, on the left-hand side, is an action list titled View, which is set to Last 24 Hours. Above the table, on the right-hand side, is a Search text entry field, followed by a button labeled Go, and an Advanced Search link.</p> <p>The table shown in the screenshot contains only one row, which has the following values for the columns listed:</p> <ul> <li> <p>Select: not selected</p> </li> <li> <p>Details: A Hide link, with a Show/Hide icon adjacent to it, currently in the Show position (expanded)</p> </li> <li> <p>ID: The number 1 as a hyperlink</p> </li> <li> <p>Description: ORA 600 [15700]</p> </li> <li> <p>Number Of Incidents: 2</p> </li> <li> <p>Last Incident: September 9, 2009 12:49:42 PM EDT</p> </li> <li> <p>Last Comment: Closed Incident: 7443</p> </li> <li> <p>Active: Yes</p> </li> <li> <p>Packaged: Yes (hyperlinked)</p> </li> <li> <p>SR#: null</p> </li> </ul> <p>Below this row is the expanded detail information:</p> <ul> <li> <p>Incidents (2)</p> <ul> <li> <p>7443 (hyperlinked) ORA-600 [15700][1][1] September 9, 2009 12:49:42 PM EDT</p> </li> <li> <p>7417 ORA-600 [15700][1][1] September 9, 2009 12:27:22 PM EDT</p> </li> </ul> </li> </ul> <p>At the top of the table, on the left-hand side, are 2 buttons labeled (from left to right) View and Package. Below these buttons are the following links (from left to right): Select All, Select None, Show All Details, Hide All Details.</p> <p>End of description.</p> </body> </html>
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