Edit D:\rfid\database\database\doc\server.112\e10897\img_text\problem_details_new.htm
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-equiv="Content-Script-Type" content="text/javascript" /> <meta name="generator" content="Oracle DARB XHTML Converter (Mode = document) - Version 5.1" /> <title>Description of the illustration problem_details_new.gif</title> </head> <body> <p>The screenshot shows the Problem Details: ORA 600 [15700] page. There is a refresh timestamp and Refresh button in the upper right-hand corner of the page. Below the Page Refreshed timestamp is the Investigate and Resolve section. This section has two buttons at the top: Go to My Oracle Support and Quick Package. Below the buttons are two subtabs: Self Service (selected) and Oracle Support.</p> <p>On the Self Service subpage, there are three sections, each containing a list of links:</p> <ul> <li> <p>Assess Damage</p> <ul> <li> <p>Run Checkers</p> </li> <li> <p>Database Instance Health</p> </li> </ul> </li> <li> <p>Diagnose</p> <ul> <li> <p>Alert Log</p> </li> <li> <p>Related Problems Across Topology</p> </li> <li> <p>Diagnostics for Last Dumped Incident</p> </li> <li> <p>Go to My Oracle Support and Research</p> </li> </ul> </li> <li> <p>Resolve</p> <ul> <li> <p>SQL Repair Advisor (Recommended)</p> </li> </ul> </li> </ul> <p>To the left of the Investigate and Resolve section is the Summary section. This section displays the following information:</p> <ul> <li> <p>SR#: --, followed by an Edit button</p> </li> <li> <p>Bug#: --, followed by an Edit button</p> </li> <li> <p>Active: Yes</p> </li> <li> <p>Packaged: No</p> </li> <li> <p>Number of Incidents: 2</p> </li> <li> <p>First Incident: September 9, 2009 12:27:22 PM EDT (hyperlinked)</p> </li> <li> <p>Last Dumped Incident</p> <ul> <li> <p>Timestamp: September 9, 2009 12:49:42 PM EDT (hyperlinked)</p> </li> <li> <p>Incident Source: System Generated</p> </li> <li> <p>Impact:</p> </li> <li> <p>Checkers Run: 0</p> </li> <li> <p>Checker Findings: 0</p> </li> </ul> </li> </ul> <p>Below the Summary section are two subtabs: Incidents (selected) and Activity Log. On the Incidents subpage, there are two lists at the top: Status on the right, currently showing Open Incidents, and Data Dumped on the left, currently showing Yes. To the left of the Data Dumped list is a Go button.</p> <p>Below the lists are two buttons: View on the left, Close on the right. Below these buttons are 4 hyperlinks named (in order from left to right) Select All, Select None, Show All Details, and Hide All Details. Below the hyperlinks is a table of incidents.</p> <p>There are 8 columns in the incident tables. The columns are titled, from left to right: Select, Details, ID, Description, Data Dumped, Active, Status, and Timestamp. There are 2 rows in the table. The rows contain the following values, listed from left to right and top to bottom:</p> <ul> <li> <p>not selected, collapsed icon for Show (hyperlinked), 7433 (hyperlinked), ORA-600 [15700] [1] [1], Yes, Yes, Ready, September 9, 2009 12:49:42 PM EDT</p> </li> <li> <p>not selected, collapsed icon for Show (hyperlinked), 7417 (hyperlinked), ORA-600 [15700] [1] [1], Yes, Yes, Ready, September 9, 2009 12:27:22 PM EDT</p> </li> </ul> <p>End of description.</p> </body> </html>
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