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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=us-ascii" /> <meta http-equiv="Content-Language" content="en" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <meta http-equiv="Content-Script-Type" content="text/javascript" /> <meta name="robots" content="all" scheme="http://www.robotstxt.org/" /> <meta name="generator" content="Oracle DARB XHTML Converter (Mode = document) - Version 5.1.1 Build 005" /> <meta name="Date" content="2010-01-20T15:54:5Z" /> <meta name="doctitle" content="Oracle® Universal Installer and OPatch User's Guide 11g Release 2 (11.2) for Windows and UNIX" /> <meta name="partno" content="E12255-08" /> <meta name="docid" content="OUICG" /> <link rel="Start" href="../../index.htm" title="Home" type="text/html" /> <link rel="Copyright" href="../../dcommon/html/cpyr.htm" title="Copyright" type="text/html" /> <link rel="Stylesheet" href="../../dcommon/css/blafdoc.css" title="Default" type="text/css" /> <script type="text/javascript" src="../../dcommon/js/doccd.js"> </script> <link rel="Contents" href="toc.htm" title="Contents" type="text/html" /> <link rel="Index" href="index.htm" title="Index" type="text/html" /> <link rel="Prev" href="oui8_internationalization.htm" title="Previous" type="text/html" /> <link rel="Next" href="b_oui_appendix.htm" title="Next" type="text/html" /> <link rel="alternate" href="../e12255.pdf" title="PDF version" type="application/pdf" /> <title>Frequently Asked Questions</title> </head> <body> <div class="header"> <div class="zz-skip-header"><a name="top" id="top" href="#BEGIN">Skip Headers</a></div> <table class="simple oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="100%"> <tr> <td align="left" valign="top"><b>Oracle® Universal Installer and OPatch User's Guide<br /> 11<i>g</i> Release 2 (11.2) for Windows and UNIX</b><br /> Part Number E12255-08</td> <td valign="bottom" align="right"> <table class="icons oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="245"> <tr> <td align="center" valign="top"><a href="../../index.htm"><img width="24" height="24" src="../../dcommon/gifs/doclib.gif" alt="Go to Documentation Home" /><br /> <span class="icon">Home</span></a></td> <td align="center" valign="top"><a href="../../nav/portal_booklist.htm"><img width="24" height="24" src="../../dcommon/gifs/booklist.gif" alt="Go to Book List" /><br /> <span class="icon">Book List</span></a></td> <td align="center" valign="top"><a href="toc.htm"><img width="24" height="24" src="../../dcommon/gifs/toc.gif" alt="Go to Table of Contents" /><br /> <span class="icon">Contents</span></a></td> <td align="center" valign="top"><a href="index.htm"><img width="24" height="24" src="../../dcommon/gifs/index.gif" alt="Go to Index" /><br /> <span class="icon">Index</span></a></td> <td align="center" valign="top"><a href="../../dcommon/html/feedback.htm"><img width="24" height="24" src="../../dcommon/gifs/feedbck2.gif" alt="Go to Feedback page" /><br /> <span class="icon">Contact Us</span></a></td> </tr> </table> </td> </tr> </table> <hr /> <table class="simple oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="100%"> <tr> <td align="left" valign="top"> <table class="simple oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="98"> <tr> <td align="center" valign="top"><a href="oui8_internationalization.htm"><img width="24" height="24" src="../../dcommon/gifs/leftnav.gif" alt="Go to previous page" /><br /> <span class="icon">Previous</span></a></td> <td align="center" valign="top"><a href="b_oui_appendix.htm"><img width="24" height="24" src="../../dcommon/gifs/rightnav.gif" alt="Go to next page" /><br /> <span class="icon">Next</span></a></td> </tr> </table> </td> <td align="right" valign="top" style="font-size: 90%"><a href="../e12255.pdf">View PDF</a></td> </tr> </table> <a name="BEGIN" id="BEGIN"></a></div> <div class="IND"><!-- End Header --><a id="CHDBDFIF" name="CHDBDFIF"></a> <h1 class="appendix"><span class="secnum">A</span> <a name="OUICG367" id="OUICG367"></a> Frequently Asked Questions</h1> <p>This appendix answers the frequently asked questions for Oracle Universal Installer.</p> <p><span class="bold">On Windows, when I run Oracle Universal Installer setup.exe, it is not invoked.</span></p> <p>This may occur because some system resources are being held by some services. If you stop these services, Oracle Universal Installer can be invoked.</p> <p>To run Oracle Universal Installer again, execute the following command:</p> <pre xml:space="preserve" class="oac_no_warn">setup -J-Dsun.java2d.noddraw=true -Dsun.awt.nopixfmt=true </pre> <p><span class="bold">When I start Oracle Universal Installer from any location, after setting the PATH environment variable, I receive an error that reads "Could not read any NLS message catalogue!". What do I do?</span></p> <p>Oracle Universal Installer needs some files in the directory where the <code>runInstaller</code> (UNIX) or <code>setup.exe</code> (Windows) is running. So, when you invoke <code>runInstaller</code> (UNIX) or <code>setup.exe</code> (Windows), you should invoke it from the directory where this command is present, or you must specify the complete path.</p> <p><span class="bold">I have lost my Central Inventory, but have a valid Oracle home(s). What do I do?</span></p> <p>Oracle Universal Installer enables you to set up the Central Inventory or register an existing <code>ORACLE_HOME</code> with the Central Inventory in case of inventory corruption or loss. You need to execute the command with the <code>-attachHome</code> flag. For more information, see the section <a href="oui2_manage_oracle_homes.htm#CJAGHABI">"Creating the Central Inventory"</a>.</p> <p><span class="bold">I want to deploy multiple Oracle home(s) from an existing Oracle home. How do I do this?</span></p> <p>Oracle Universal Installer creates Oracle homes during Oracle software installation. To deploy multiple Oracle homes using an existing one, you need to clone the Oracle home. For more information on cloning and mass deployment, see <a href="oui6_cloning.htm#BCGEJGAJ">Chapter 6, "Cloning Oracle Software"</a>.</p> <p><span class="bold">I have lost my Oracle home inventory (comps.xml). What can I do?</span></p> <p>Oracle recommends backing up the inventory when an Oracle home is installed or removed. Ensure that you back up the <code>comps.xml</code> that has the latest time-stamp. For more information on backing up the inventory, see <a href="oui2_manage_oracle_homes.htm#CIHCHIDB">"Backing up the Inventory"</a>.</p> <p>When your Oracle home inventory is corrupted or lost, you can restore from the backup or you can install the Oracle home from an identical installation.</p> <p>When I run the configuration assistants, they fail. What do I do?</p> <p>To recover from this problem, rename the configToolAllCommands and configToolFailedCommands files as follows:</p> <ul> <li> <p>In UNIX, rename the configToolAllCommands and configToolFailedCommands files located in the OracleHome/cfgtoollogs/ directory to configToolAllCommands.sh and configToolFailedCommands.sh respectively and execute them.</p> </li> <li> <p>In Windows, rename the configToolAllCommands and configToolFailedCommands files located in the OracleHome/cfgtoollogs/ directory to configToolAllCommands.bat and configToolFailedCommands.bat respectively and execute them.</p> </li> </ul> <p>ConfigToolAllCommands(.sh/.bat) is used when the installation was done with a -noConfig option and you want to run all the configuration assistants in standalone mode, outside the OUI context.</p> <p>ConfigToolFailedCommands(.sh/.bat) is used when the install was done with failed configuration assistants and you want to run only the failed configuration assistants later in standalone mode, outside the OUI context.</p> <p><span class="bold">When I apply a patchset or an interim patch, the installer tries to propagate to a node that I disconnected a long time ago. What do I do?</span></p> <p>This may occur because the Oracle home is present in the Central Inventory.</p> <p>Oracle Universal Installer enables you to remove the Oracle home from the Central Inventory in cases where the Oracle home is uninstalled. To remove the Oracle home, you need to execute <code>runInstaller</code> with the <code>-detachHome</code> flag. You can also completely remove the Central Inventory to remove traces of log files. For more information, see the section <a href="oui2_manage_oracle_homes.htm#CJAEBIAH">"Detaching Oracle Homes from the Central Inventory"</a>.</p> <p><span class="bold">When I apply a patchset or an interim patch, the patch is not propagated to some of my Oracle Real Application Clusters nodes. What do I do?</span></p> <p>In an Oracle Real Application Clusters environment, the inventory contains a list of nodes associated with an Oracle home. It is important that during the application of a patchset or an interim patch, the inventory is correctly populated with the list of nodes. If the inventory is not correctly populated with values, the patch is propagated only to some of the nodes in the cluster.</p> <p>Oracle Universal Installer enables you to update <code>inventory.xml</code> with the nodes available in the cluster using the <code>-updateNodeList</code> flag in Oracle Universal Installer. For more information, see the section <a href="oui2_manage_oracle_homes.htm#CJADBAHJ">"Updating the Nodes of a Cluster"</a>.</p> <p><span class="bold">What if I just want to update the inventory without reapplying a one-off patch?</span></p> <p>The OPatch addpatch.pl tool enables you to update the inventory with a given one-off patch without actually reapplying it to the Oracle home. Use this tool if you are certain that the patch is present in the Oracle home but not in the inventory. You can download it from MetaLink at patch number 4321390 to just add the patch to the inventory. After using this option, opatch lsinventory shows the one-off patch information along with other installed one-offs.</p> <p><span class="bold">On two separate occasions, I experienced a corrupt inventory and a failed installation. Does OUI provide a backup facility I could use before I try to install again?</span></p> <p>OUI provides automated backups for the Central Inventory and Oracle home Inventory. For more information, see <a href="b_oui_appendix.htm#g672267">Automated Inventory Backups</a> in <a href="b_oui_appendix.htm#CHDBDFIF1">Appendix B, " Troubleshooting and Debugging Oracle Universal Installer"</a>.</p> </div> <!-- class="ind" --> <div class="footer"> <hr /> <table class="simple oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="100%"> <col width="33%" /> <col width="*" /> <col width="33%" /> <tr> <td align="left"> <table class="simple oac_no_warn" summary="" cellspacing="0" cellpadding="0" width="98"> <tr> <td align="center" valign="top"><a href="oui8_internationalization.htm"><img width="24" height="24" src="../../dcommon/gifs/leftnav.gif" alt="Go to previous page" /><br /> <span class="icon">Previous</span></a></td> <td align="center" valign="top"><a href="b_oui_appendix.htm"><img width="24" height="24" src="../../dcommon/gifs/rightnav.gif" alt="Go to next page" /><br /> <span class="icon">Next</span></a></td> </tr> </table> </td> <td style="font-size: 90%" align="center" class="copyrightlogo"><img width="144" height="18" src="../../dcommon/gifs/oracle.gif" alt="Oracle" /><br /> Copyright © 1996, 2010, Oracle and/or its affiliates. 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